Yesterday(17/7/2016), I took out the shopping bag as
my mum wanted to choose the colour of the shorts, which then I realized
the red shorts was not in the shopping bag. I checked the receipt and the
item was being scan in and $9.90 was collected from me. I recalled
the places I went to, I went Kimage for my hair appointment after
purchasing and placed my handbag and shopping bags in the locker, before I
leave I checked and there was nothing inside. After my hair appointment, I took
taxi to Jurong Point to meet my parents and brother for dinner. As
the shopping bag was sealed with a sticker, it can't drop out and if
yes, the taxi uncle would had horn at me to return to the cab
to collect back. At the restaurant, the shopping bags was placed
nicely and we did checked our belongings before leaving.
I called the outlet and was attended by 2 staffs, the first
staff who answered the call can't understand what I mean and handover to
the 2nd staff. When I told him everything, he laugh loudly at the back and told
the 1st staff he got the message wrongly. The call was on hold while he walked
to the shorts section. He asked for the item type and colour. I told him a few
times that the item was being scan, amount was collected from me and it
was not in my shopping bag, but he keep saying I'm the one who forgot to
purchase the item and he will keep it for me. I emphasis the last
time to him that on the receipt it indicated the item was being scan
and I had paid for it. He can checked with his colleague CheeWee and time
of purchase is 1.25pm. He said he will checked with his colleague when
he's back and will keep the item for me by Wednesday. He did not asked for my
name and contact number, obviously he was thinking I wanted to cheat one more
item, which makes me very angry. $9.90 is not a big amount but I just wanted my
item back when I had paid for it. To be frank, I did suspect is the
counter guy CheeWee who attended to me secretly took the item, otherwise where
had my item gone to.
No comments:
Post a Comment